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Consumer product recall

SR Suntour N.A. recalls various SR Suntour Bicycle Forks

Starting date:
June 24, 2015
Posting date:
June 24, 2015
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Fall Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and SR Suntour N.A.

Affected products

SR Suntour Bicycle Forks Models M3010, M3020, M3030, NEX and XCT

Product description

This recall involves SR Suntour N.A. bicycle forks that have been incorporated into finished bicycles under the following brands: GT, Giant, INA International, Scott and Trek bicycles. Cannondale, Diamondback and Schwinn brands with the potentially affected forks were not sold in Canada.

The following bicycle forks are included in this recall:
Model Number Size Manufacturing Serial Number Range
M3010 24 11/01/2014 - 01/27/2015 K* 141101 to K* 150127
M3020 24
M3030 26
NEX 700c
XCT 20

The model number, serial number range and size are vertically etched on the bicycle fork crown. A detailed list of the specific model numbers included in the recall is on the firm’s website.

Hazard identified

If the fixing bolt breaks, the bicycle fork may not properly function as a shock absorber. The top part of the fork can separate from the bottom part of the fork if the fork is lifted from the ground, posing a fall hazard to the rider.

Neither Health Canada nor SR Suntour N.A. has received any reports of consumer incidents or injuries related to the use of these bicycle forks in Canada.

In the United States, SR Suntour N.A. has received 2 reports of consumer incidents involving minor injuries, such as scrapes.

Number sold

Approximately 33,644 recalled forks were sold in Canada, and approximately 67,863 were sold in the United States.

Time period sold

The recalled products were sold at authorized GT, Giant, INA International, Scott and Trek dealers from November 2014 to June 2015.

Place of origin

Manufactured in China.


SR Suntour Machinery (Kunshan) Co. Ltd.

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the bicycles equipped with these forks and contact their retailer for a free inspection and repair if necessary.  The repair will consist of replacement of the fixing bolt, if needed.

For more information, consumers may contact SR Suntour N.A. at 1-888-820-8458, between 9:00 a.m. and 4:00 p.m. CST, Monday thru Friday.  Consumers may also visit the company's website.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.