Consumer product recall

SR Smith LLC recalls heliXTMPool Slide

Starting date:
March 21, 2017
Posting date:
March 21, 2017
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Fall Hazard
General Public
Identification number:

Affected products

heliX™ Pool Slide

Product description

This recall involves two part numbers associated with the slides: 640-209-58123 (Sandstone) and 640-209-58124 (Gray Granite). The serial numbers for the units affected by the recall are SR-HX13-01001 through SR-HX13-01488 and SR-HX14-01001 through SR-HX14-01602.

The serial number is located under the heliX™ label on the inside of the slide.

Hazard identified

A child can exit the slide before entering the pool, posing a fall hazard that can result in serious injury.

As of March 8, 2017, the company has received 1 report of a child exiting out of the slide and landing on the pool deck. Neither Health Canada nor the company has received reports of injuries in Canada.

Number sold

Approximately 58 units of the affected products were sold in Canada.

Time period sold

The recalled slides were sold from May 2013 to March 2015.

Place of origin

Manufactured in USA.



SR Smith LLC





The Little Tikes Company




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What you should do

Consumers can obtain a retrofit kit from SR Smith LLC to extend the height of the slide outer wall by approximately 5 inches.

For more information, consumers may contact SR Smith LLC by email or toll free at 1-800-611-4750, Monday through Friday, from 6:30 a.m. to 5:00 p.m. PT or online.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.