Southwire Company, LLC recalls WiOn In-Wall Wi-Fi Switch
- Starting date:
- March 15, 2018
- Posting date:
- March 15, 2018
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Fire Hazard
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Southwire Company, LLC.
WiOn In-Wall Wi-Fi Switch
This recall involves the WiOn Indoor In-Wall Wi-Fi Switch. The product allows consumers to control and monitor the lights and appliances in their homes or offices with a smart phone application. The recalled product is an off-white rectangular device that replaces a standard light switch. The display panel has a button for ON/OFF and two indicators for power and wi-fi connectivity. The “WiOn” logo is printed in green on the front of the switch. The recalled switch has model number 50052 which can be found on the bottom right hand corner of the packaging for the product.
The wi-fi switches can overheat, posing a fire hazard.
As of March 9, 2018, the company has received no reports of incidents or injuries in Canada or in the United States.
Approximately 6,000 units of the affected products were sold in Canada and approximately 24,000 were sold in the United States.
Time period sold
The recalled products were sold from December 2015 to October 2017.
Place of origin
Manufactured in China.
Southwire Company, LLC
Southwire Canada Co.
What you should do
Consumers should immediately stop using the recalled product and contact Southwire Company LLC to register their affected product. Southwire Company LLC will provide $5 to registered customers to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost.
For more information and to register their product, consumers may contact Southwire Company, LLC through the company website. Consumers may also contact the company by phone, toll-free at 1-888-770-7156 Monday to Friday from 7:00 a.m. to 6:00 p.m CST.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.