Consumer product recall

SOLSTICE S85 and JACUZZI JA85/JAP85 pool heat pumps recalled due to fire hazard

Brand(s)
Last updated

Summary

Product
SOLSTICE S85 and JACUZZI JA85/JAP85 pool heat pumps
Issue
Consumer products - Fire hazard
What to do

Register the affected heat pump through the following website: https://avisqualite.ca/en/ to arrange for installation of a replacement part. Pending repair, maintain the water in your pool to a temperature that is below 90°F (32°C).

Affected products

This voluntary recall involves the Solstice/Jacuzzi 85K BTU heat pump model S85. The heat pump was distributed in Canada using the following model numbers JACUZZI JA85, JACUZZI JAP85 and Solstice S85. The heat pump is used to heat swimming pools.

 

The following products are affected:

Season

Model

Serial From

Serial To

2019

JAP85

120591810220100001

120591810220100126

2019

JA85

120621810220100001

120621810220100452

2020

JA85

120621909290100001

120621909290100340

2020

JA85

120622005050100001

120622005050100052

2020

JA85

120622005130100001

120622005130100084

2020

JA85

120622005300100001

120622005300100084

2020

JA85

120622006060100001

120622006060100084

2021

JA85

120622008310100001

120622008310100588

2021

JA85

120622102240100001

120622102240100168

2022

S85

121922109270100001

121922109270100840

2023

S85

121922209270100001

121922209270100672

Issue

The heat pump may overheat posing a risk of fire in certain weather conditions when the water temperature is set above 90°F (32°C).

As of July 22, 2025, the company has received 5 reports of thermal events in Canada, and no reports of injuries.

What you should do

Consumers should register their affected heat pump through the following website: https://avisqualite.ca/en/ to arrange for installation of a replacement part.  Pending repair, consumers should maintain the water in their pool to a temperature that is below 90°F (32°C).

For more information, consumers can visit https://avisqualite.ca/en/.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 3,300 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from 2019 to 2023.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Household items
Companies

Retailer

Club Piscine

Bois-des-Fillion, Quebec

Canada

Manufacturer

Lailey and Coates International Limited

GangKou Town, ZhongShan City in GuangDong Province

China

Published by
Health Canada
Audience
General public
Identification number
RA-77930

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