Health product recall

Smartdrive Mx2+ Power Assist

Brand(s)
Last updated

Summary

Product
Smartdrive Mx2+ Power Assist
Issue
Medical devices - Performance
What to do

Contact the manufacturer if you require additional information. 

Affected products

Affected products

Lot or serial number

Model or catalogue number

Smartdrive Mx2+ Power Assist

All devices imported between August 2023 - March 2025

MX2-3DCK
MX2-3DC

Issue

Through market feedback and subsequent investigation, Max Mobility has identified that a material change with the printed circuit board assembly (PCBA) has caused performance issues with the speedcontrol dial. Impacted products were manufactured between August 17, 2023 through November 21, 2024.

Recall start date: December 30, 2024

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Physical medicine
Companies
Max Mobility LLC
300 Duke Drive, Lebanon, Tennessee, United States, 37090
Published by
Health Canada
Audience
General public
Healthcare
Industry
Recall class
Type II
Identification number
RA-76773

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