Consumer product recall

Signature Hardware recalls wall-mounted, folding teak shower seats

Starting date:
December 4, 2018
Posting date:
December 4, 2018
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Fall Hazard, Laceration Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Signature Hardware

Affected products

Wall-mounted, folding teak shower seats

Product description

This recall involves wall-mounted, folding shower seats made of teak wood slats joined together by support rods that extend from two wall mounting brackets. The recalled shower seats have brushed nickel, chrome or oil-rubbed bronze finishes on the support rods and bracket covers. The shower seats measure 40.6 cm (16 inches) wide by 34.3 cm (13.5 inches) deep, with a width of 29.9 cm (11.75 inches) between the centers of the wall mounting brackets. The SKU number 917726 is printed on purchase receipts and email order confirmations. 

Hazard identified

The aluminium hardware supporting the shower seat can corrode, posing fall and laceration hazards.

As of November 28, 2018, the company has received one report of the hardware corroding and a consumer falling in Canada with no reported injury.

In the United States, the company has received 51 reports of hardware corroding and consumers falling, including 23 reports of injuries such as minor scrapes, bruises and lacerations and one report of lumbar fracture.

Number sold

Approximately 82 units of the affected products were sold in Canada and approximately 6,700 units were sold in the United States.

Time period sold

The recalled products were sold from approximately July 12, 2011 to December 1, 2017 primarily online and by telephone from Signature Hardware.

Place of origin

Manufactured in China.



Taizhou Huafei Electrical Company

Taizhou, Zhejiang



Clawfoot Supply LLC d/b/a Signature Hardware




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What you should do

Consumers should immediately stop using the affected shower seats and contact Signature Hardware for instructions on how to receive a refund.

For more information, consumers may contact Signature Hardware at 866-855-2284 from 8 a.m. to 9 p.m. ET Monday through Friday, 8 a.m. to 6 p.m. ET on Saturday, noon to 6 p.m. ET on Sunday, or online.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.