SHOEBOX Audiometry Pro (2018-03-26)

Starting date:

March 26, 2018

Posting date:

April 13, 2018

Type of communication:

Medical Device Recall

Subcategory:

Medical Device

Hazard classification:

Type III

Source of recall:

Health Canada

Issue:

Medical Devices

Audience:

General Public, Healthcare Professionals, Hospitals

Identification number:

RA-66432

• 
  Reason
• 
  Affected products

Affected products

SHOEBOX Audiometry Pro

Reason

When viewing an old audiogram with a newly installed transducer, an identified software bug deleted the audiogram from the iPad and made the audiogram inaccessible from the data management portal.

Affected products