Consumer product recall

Shimano PRO Vibe Bicycle Stem recalled due to injury hazard

Brand(s)
Last updated

Summary

Product
Shimano PRO Vibe Bicycle Stem
Issue
Consumer products - Injury hazard
What to do

Immediately stop using the recalled product and return it to an authorized Shimano dealer to determine if the stem is subject to the recall.

Affected products

This recall involves Shimano PRO Vibe bicycle stems. The stems can be identified by its black coloured alloy with a prominent silver “V” branding on the faceplate of the stem. The stem has forward facing mounting bolts.

Models with bolt heads at the front of the faceplate are not subject to this recall.

Issue

The stems may form cracks and break over time causing the rider to lose control and fall, posing a risk of injury.

As of April 21, 2023, the company has received no reports of incidents in Canada, and no reports of injuries. In the United States, the company has received 2 reports of incidents and no reports of injuries.

What you should do

Consumers should immediately stop using the recalled product and return it to an authorized Shimano dealer to determine if the stem is subject to the recall. Recalled stems will be replaced free of charge.

For more information, consumers can contact Shimano by telephone toll-free at 1-877-377-5211, from 8:00 a.m. to 5:00 p.m. (EST) Monday to Friday, or visit the PRO Bikegear website.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Shimano North America Holding.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 90 units of the affected product were sold in Canada and 400 were sold in the United States.

Time Period Sold

The affected products were sold from May 2020 to December 2021.

Place of Origin

Manufactured in Taiwan.

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Sports and fitness
Companies

Distributor

Shimano North America Holding

Irvine

California

UNITED STATES

 

Manufacturer

Shimano Europe B.V.

Eindhover AG

NETHERLANDS

Published by
Health Canada
Audience
General public
Identification number
RA-73579