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Samsung Microwave Ovens Installed in Recreational Vehicles for Microwave Cooking
- Starting date:
- April 4, 2012
- Posting date:
- April 4, 2012
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items
- Source of recall:
- Health Canada
- Audience:
- General Public (GP)
- Identification number:
- RA-500002802
Re-announcement of a US recall notice from 2003 and 2004 related to these built-in microwaves in recreational vehicles, as well as a Transport Canada recall announced in 2003.
Affected products
Samsung Microwave Ovens Installed in Recreational Vehicles for Microwave Cooking
Product description
This Samsung Electronics Canada Inc. notification only involves the following models: MR5492W, MR1031WB, MR1032BB, MR1033SB, MR1352BB, and MR1352WB. No other models are affected.
The sticker with the model and the serial number can be found on the right-side door jamb near the button that opens the door. The sticker is dark grey in colour with black lettering. The door must be opened to see the sticker.
Hazard identified
These microwave ovens may have a defective membrane keypad. As a result, an electrical short can occur causing the oven to activate spontaneously. This could result in excessive heat, smoke, or possibly a fire if combustible items are inappropriately stored in the microwave.
Samsung Electronics Canada Inc. and Health Canada have received one report of an incident with no injuries involving these microwaves.
Number sold
The recreational vehicles with these built-in Samsung microwave ovens affected by this recall were sold only in the United States, but may have been imported to Canada by consumers who purchased such vehicles in the United States.
Time period sold
The affected microwaves were sold by Samsung Electronics America Inc. to recreational vehicle assemblers and manufacturers from January 1999 to September 2003.
Place of origin
Manufactured in Korea.
Companies
- Manufacturer
-
Samsung Electronics Co.
Seoul
KOREA, REPUBLIC OF'
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should stop using recalled products immediately and contact Samsung Electronics Canada to arrange free repair of the membrane panel. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the membrane panel is replaced. Consumers should never use a microwave oven for storage; or leave any towels, paper, cloth, or other products in the microwave after use.
For more information, consumers may contact Samsung Electronics Canada Inc. toll-free at 1-800-SAMSUNG (726-7864), or by mail at:
Samsung Electronics Canada Inc.
55 Standish Court
Mississauga, ON
L5R 4B2
Consumers may also view the recall notice on the [NJS_FILE:8938bd5d-9d57-4166-a983-ba1b1f802cc4:d888d21d-d04e-4611-ac90-25efdbc815f8].
Consumers may also visit the Transport Canada road safety recall database.