Samsung Electronics Canada Inc. recalls Certain Top Load Washing Machines
- Starting date:
- October 4, 2016
- Posting date:
- October 4, 2016
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Product Safety
- General Public
- Identification number:
Samsung Manufactured Top Load Washing Machines
This recall involves various models of Samsung manufactured Top Load washing machines. The affected products can be identified by the model, UPC and serial numbers located on a label on the back of the product, near the top or right hand side. The washing machines are cUL certified with file number E199566.
Washing bedding, bulky or water-resistant items at certain settings may cause the machine to experience abnormal vibrations and the washing machine top may suddenly detach during the spin cycle, posing a risk of injury to consumers and property damage.
Health Canada has not received any consumer reports of incidents or injuries related to the use of these products in Canada.
Samsung Electronics Canada Inc. has received 64 reports of the tops detaching in Canada with 11 reports of minor property damage, and no reports of injuries.
Approximately 245,000 units of the affected products were sold in Canada.
Time period sold
The affected products were sold and manufactured between March 2011 and April 2016. Model Number WA40J3000AW/A2 was sold and manufactured between March 2011 and June 2016.
Place of origin
Manufactured in Korea and China.
Samsung Electronics Co., Ltd.
KOREA, REPUBLIC OF'
Suzhou Samsung Electronics Co., Ltd
Samsung Electronics Canada Inc.
What you should do
Samsung Electronics Canada is recommending that consumers with affected models should only use the lower speed delicate cycle when washing bedding, bulky or water-resistant materials. The lower spin speed in the delicate cycle lessens the risk of injuries or property damage. Samsung Electronics Canada also recommends consumers register below to be notified of a corrective repair. Additional details will follow shortly.
For more information, consumers may contact Samsung Electronics Canada Inc. through the following websites:
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.