Consumer product recall

Sage Products LLC recalls Toothette Oral Care Mouth Moisturizer and Advanced Oral Moisturizer Spray due to potential contamination

Starting date:
September 13, 2017
Posting date:
September 13, 2017
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Contamination, Product Safety
General Public
Identification number:

Affected products

Toothette Oral Care Mouth Moisturizer and Toothette Oral Care Advanced Oral Moisturizer Spray

Product description

This recall involves various lots of Toothette Oral Care Mouth Moisturizer and Toothette Oral Care Advanced Oral Moisturizer Spray.

The Mouth Moisturizer and Advanced Oral Moisturizer Spray were sold alone or as part of an oral care kit that included natural health products. For more information about those kits, please see the related natural health product recall.

The following products are included in this recall:
Reorder Number Product description Lot Numbers
5210 Advance Oral Moisturizer Spray 27.5 ml (0.93 oz)

51035, 51355, 52218,

52786, 53841, 54041,

54808, 56331, 56978,

57409, 58827, 59455,

60808, 60855, 61836

6083 Mouth Moisturizer 15 ml (0.5 oz)

51070, 51467, 52096,

52499, 52769, 53036,

53634, 53732, 54088,

54621, 54779, 55200,

55696, 55956, 56497,

56951, 57684, 58242,

58706, 59081, 59633,

59776, 60315, 61053,


Hazard identified

This recall is due to potential contamination.

As of September 11, 2017, the company has received no reports of incidents or injuries in Canada.

Number sold

123,735,344 units of the affected products were distributed to healthcare facilities, pharmacies and medical supply stores across Canada. The units were sold alone or part of an oral care kit.

Time period sold

The affected products and kits were sold in Canada between July 2015 and August 2017.

Place of origin

Manufactured in the United States.



Cardinal Health Canada Inc.

1330 Meyerside Drive


L5T 1C2




Sage Products LLC




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What you should do

Consumers should immediately stop using the recalled products and return them to their place of purchase.

For more information, consumers can contact Sage Customer Service by telephone toll-free at 1-847-516-7603, between the hours of 8:00 a.m. and 5:00 p.m. Central Time, by email, or by fax at 1-224-387-2130.

Please note that, in addition to the requirements of the Cosmetics Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.