Sage Products LLC recalls Toothette Oral Care Mouth Moisturizer and Advanced Oral Moisturizer Spray due to potential contamination
- Starting date:
- September 13, 2017
- Posting date:
- September 13, 2017
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Contamination, Product Safety
- General Public
- Identification number:
Toothette Oral Care Mouth Moisturizer and Toothette Oral Care Advanced Oral Moisturizer Spray
This recall involves various lots of Toothette Oral Care Mouth Moisturizer and Toothette Oral Care Advanced Oral Moisturizer Spray.
The Mouth Moisturizer and Advanced Oral Moisturizer Spray were sold alone or as part of an oral care kit that included natural health products. For more information about those kits, please see the related natural health product recall.
|Reorder Number||Product description||Lot Numbers|
|5210||Advance Oral Moisturizer Spray 27.5 ml (0.93 oz)||
51035, 51355, 52218,
52786, 53841, 54041,
54808, 56331, 56978,
57409, 58827, 59455,
60808, 60855, 61836
|6083||Mouth Moisturizer 15 ml (0.5 oz)||
51070, 51467, 52096,
52499, 52769, 53036,
53634, 53732, 54088,
54621, 54779, 55200,
55696, 55956, 56497,
56951, 57684, 58242,
58706, 59081, 59633,
59776, 60315, 61053,
This recall is due to potential contamination.
As of September 11, 2017, the company has received no reports of incidents or injuries in Canada.
123,735,344 units of the affected products were distributed to healthcare facilities, pharmacies and medical supply stores across Canada. The units were sold alone or part of an oral care kit.
Time period sold
The affected products and kits were sold in Canada between July 2015 and August 2017.
Place of origin
Manufactured in the United States.
Cardinal Health Canada Inc.
1330 Meyerside Drive
Sage Products LLC
What you should do
Consumers should immediately stop using the recalled products and return them to their place of purchase.
For more information, consumers can contact Sage Customer Service by telephone toll-free at 1-847-516-7603, between the hours of 8:00 a.m. and 5:00 p.m. Central Time, by email, or by fax at 1-224-387-2130.
Please note that, in addition to the requirements of the Cosmetics Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.