Consumer product recall

Rocky Mountain Bicycles recalls Various Mountain Bicycles

Starting date:
December 21, 2017
Posting date:
December 21, 2017
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Fall Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Rocky Mountain Bicycles

Affected products

Various Models of Rocky Mountain Brand Bicycles

Product description

This recall involves all model year 2018 Altitude, Instinct and Pipeline of Rocky Mountain brand mountain bicycles. The carbon fiber and aluminum bicycles were sold in different colours. The model name is printed on a sticker on the top tube of the bicycles. Rocky Mountain is printed on the down tube. The Rocky Mountain logo is also printed on the headbadge on the headtube. The specified platform family is also printed on the rear triangle of the bicycle at the seatstay.

The following Rocky Mountain brand bicycles are included in this recall:
Models Colours
Instinct Carbon 90 BC Edition Orange/Green, Black/Blue
Instinct Carbon 70 Orange/Green, Black/Blue
Instinct Carbon 50 Orange/Green, Black/Blue
Instinct Carbon 30 Orange/Green, Black/Blue
Instinct Alloy 70 Orange/Green, Grey/Red
Instinct Alloy 50 Orange/Green
Pipeline Carbon 70 Blue/Red, Black/Orange
Pipeline Carbon 50 Blue/Red, Black/Orange
Pipeline Alloy 50 Blue/Red
Pipeline Alloy 30 Black/Orange
Altitude Carbon 90 Blue/Red, Grey/Black
Altitude 70 (Sram) Blue/Red, Grey/Black
Altitude Carbon 50 Blue/Red, Grey/Black
Altitude Alloy 70 (Sram) Blue/Red, Black/Red
Altitude Alloy 50 Black/Red
Altitude Alloy 30 Black/Blue

Hazard identified

The brake cable housing was not secured properly during manufacturing, which can cause brake failure, posing a crash hazard to the rider.

As of December 20, 2017, Rocky Mountain Bicycles has received no reports of incident or injury in Canada. In the United States, the company has received no reports of incident or injury.

Number sold

Approximately 1,800 units of the affected products were sold in Canada, and approximately 1,300 were sold in the United States.

Time period sold

The affected products were sold from June 2017 to December 2017.

Place of origin

Manufactured in Canada and Taiwan.



Rocky Mountain Bicycles





Rocky Mountain Bicycles


British Columbia


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What you should do

Consumers should stop using the recalled bicycles immediately and contact an authorized Rocky Mountain dealer for free inspection and free repair.

For more information, consumers may contact Rocky Mountain Bicycles by telephone toll-free at 1-866-522-2803 from 9:00 a.m. to 5:00 p.m. ET Monday through Friday, by email or online and click on Safety/Recall at the bottom of the page.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.