Rockline Industries and SCA Personal Care Inc. recall Tena ULTRA Wipes
- Starting date:
- February 25, 2016
- Posting date:
- February 25, 2016
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Microbial Hazard
- General Public
- Identification number:
Tena Ultra Washcloths, Tena Ultra Flush Washcloths, Tena Ultra Adult Wipes
|Product||UPC||Quantity Wipes per Package|
|Tena ULTRA Washcloths||6870265720||48|
|Tena ULTRA Washcloths Scent Free||6870265722||48|
|Tena ULTRA Flush Washcloths||6870265726||48|
|Tena ULTRA Adult Wipe||6870265730||48|
Affected lots were produced between June 1, 2015 and December 31, 2015. They are most easily identified on the packages by the "Best Before" dates of "2017 12" through "2018 06". Lot codes can also be used to identify these packages, and these are found on the side panel of the package. The 1st 3 digits of the lot code will be between 152 and 365 with the 4th digit on all packages as 5. These are the only lot codes affected.
As a result of complaints of an ammonia-like odour, the company conducted microbial testing that showed the presence of the bacteria Burkholderia cepacia (B. cepacia) in certain lots of wipe products.
This bacterium poses little medical risk to healthy people. However, people who have certain health problems like a weakened immune system or chronic lung disease, particularly cystic fibrosis, may be more susceptible to infections with B. cepacia.
Neither Rockline nor Health Canada has received any reports of consumer incidents or injuries related to the use of these products.
Approximately 498,330 units of the affected wipes were distributed by SCA Personal Care to distributors and retailers across Canada.
Time period sold
The affected wipes were sold between June 17, 2015 and February 2, 2016.
Place of origin
Manufactured in the United States.
4343 South Taylor Drive
SCA Personal Care Inc.
What you should do
Consumers should immediately stop using the recalled wipes.
For more information, consumers may contact the company at 1-844-595-8453 (English) or 1-844-894-3055 (French) between 8 AM to 5 PM EST, Monday through Friday, to receive a coupon for replacement product or if they have any additional questions.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.