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Rocketfish Battery Case for Apple® iPhone 3G/3GS
- Starting date:
- November 30, 2011
- Posting date:
- November 30, 2011
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Electronics
- Source of recall:
- Health Canada
- Issue:
- Product Safety
- Audience:
- General Public (GP)
- Identification number:
- RA-500002675
Joint Recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), and Best Buy Co. Ltd.
Affected products
Rocketfish Battery Case for Apple® iPhone 3G/3GS
Product description
This recall involves the black Rocketfish™ Model RF-KL12 Battery Case. The battery case is made of black lightweight, soft-touch rubberized plastic material designed to hold the phone securely and comes with a built-in battery.
The model number "RF-KL12" appears on the front of the product's packaging, on the packaging barcode and in white print on the curved inner surface of the product.
Hazard identified
The battery case can overheat while charging, posing a fire hazard to consumers.
Best Buy Co. Ltd. and the CPSC have received 14 reports of the battery cases overheating in the United States, including three reports of minor burns to consumers and four reports of minor property damage. No incidents were reported in Canada.
Health Canada has not received any reports of incidents or injuries to Canadians related to the use of this product.
Number sold
Approximately 1,000 of the recalled battery cases were sold in Canada at Future Shop and Best Buy retail stores as well as www.futureshop.ca and www.bestbuy.ca.
In the United States, approximately 31,000 of the recalled battery cases were sold at Best Buy stores.
Time period sold
The recalled products were sold from April 2010 to September 2011 in Canada and the United States.
Place of origin
Manufactured in China.
Companies
- Distributor
-
Best Buy Canada Ltd.
Burnaby
British Columbia
CANADA
What you should do
Consumers should immediately stop using the product and contact Best Buy for instructions on returning the product and receiving a Best Buy gift card for $105 in Canada or $70 in the United States.
For more information, consumers may contact Best Buy toll-free at 1-800-917-5737 between 8 a.m. and 8 p.m. EST any day, or visit the firm's websites at www.futureshop.ca (Canada) or www.bestbuy.ca (Canada).
Consumers may view the release by the US CPSC on the Commission's website.