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Consumer product recall

Retrak-brand iPod Retractable Wall Chargers

Starting date:
November 18, 2010
Posting date:
November 18, 2010
Type of communication:
Consumer Product Recall
Subcategory:
Miscellaneous
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public (GP)
Identification number:
RA-500002451

Affected products

Retrak-brand iPod Retractable Wall Chargers

Product description

This recall involves 2 models of Retrak-brand wall chargers for iPods.

  • Model ETIPODCHGW is a white wall charger with a retractable cable.
  • Model ETIPODCHGWB is a black wall charger with a retractable cable.

Hazard identified

The recalled retractable chargers are not certified to Canadian standards and have not been evaluated for safety hazards. They may pose a fire hazard to consumers.

Health Canada has not received any reports of incidents or injuries related to the use of these retractable chargers.

Number sold

Approximately 15,788 units of the recalled retractable chargers were sold at Best Buy, GEM-SEN Distribution, Micro-Channel Management, Staples and Tiger Direct stores across Canada.

Time period sold

The recalled retractable chargers were sold from August 2008 to October 2010.

Place of origin

Manufactured in China.

Companies

Manufacturer
Emerge Technologies
Irving
Texas
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled chargers and contact Emerge Technologies Inc. for instructions on how to return them for a full refund, including shipping costs.

For more information, consumers may contact Lauren Hawkins of Emerge Technologies Inc. at 1-877-499-6072 or by email at custserv@emergecorporate.com. Consumers may also mail the affected product to the following address:

Emerge Technologies, Inc.
306 Airline Dr. Suite 200
Coppell, Texas 75019.

Consumers may also view the release on the [NJS_FILE:b50b5b50-9925-4f5b-901a-439953cbbfe3:39fe3ed5-b645-45b7-8660-312068a8f897].