This page has been archived on the Web
Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.
Retrak-brand iPod Retractable Wall Chargers
- Starting date:
- November 18, 2010
- Posting date:
- November 18, 2010
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Miscellaneous
- Source of recall:
- Health Canada
- Issue:
- Product Safety
- Audience:
- General Public (GP)
- Identification number:
- RA-500002451
Affected products
Retrak-brand iPod Retractable Wall Chargers
Product description
This recall involves 2 models of Retrak-brand wall chargers for iPods.
- Model ETIPODCHGW is a white wall charger with a retractable cable.
- Model ETIPODCHGWB is a black wall charger with a retractable cable.
Hazard identified
The recalled retractable chargers are not certified to Canadian standards and have not been evaluated for safety hazards. They may pose a fire hazard to consumers.
Health Canada has not received any reports of incidents or injuries related to the use of these retractable chargers.
Number sold
Approximately 15,788 units of the recalled retractable chargers were sold at Best Buy, GEM-SEN Distribution, Micro-Channel Management, Staples and Tiger Direct stores across Canada.
Time period sold
The recalled retractable chargers were sold from August 2008 to October 2010.
Place of origin
Manufactured in China.
Companies
- Manufacturer
-
Emerge Technologies
Irving
Texas
UNITED STATES
What you should do
Consumers should immediately stop using the recalled chargers and contact Emerge Technologies Inc. for instructions on how to return them for a full refund, including shipping costs.
For more information, consumers may contact Lauren Hawkins of Emerge Technologies Inc. at 1-877-499-6072 or by email at custserv@emergecorporate.com. Consumers may also mail the affected product to the following address:
Emerge Technologies, Inc.
306 Airline Dr. Suite 200
Coppell, Texas 75019.
Consumers may also view the release on the [NJS_FILE:b50b5b50-9925-4f5b-901a-439953cbbfe3:39fe3ed5-b645-45b7-8660-312068a8f897].