Refresh Lacri-Lube Ophthalmic ointment: Sterility concerns
Brand(s)
Summary
Do not use the affected product. Seek medical attention if you have used this product and are experiencing signs of infection, such as eye pain and discharge, fever, or facial pain or pressure. Consult a healthcare professional if you have used this product and you have health concerns.
Affected products
Brand |
Product Name |
Market Authorization |
Dosage Form |
Strength |
Lot numbers |
|---|---|---|---|---|---|
Refresh |
Refresh Lacri-Lube Ophthalmic ointment |
DIN 00210889 |
Ointment |
Mineral oil 42.5% |
397281, 399002, 399923, 409826 |
Issue
Product sterility may be compromised in affected lots due to the possibility of leakage.
What you should do
- Do not use the affected product. Return it to your local pharmacy for proper disposal.
- Seek medical attention if you have used this product and are experiencing signs of infection, such as eye pain and discharge, fever, or facial pain or pressure.
- Consult a health care professional if you have used this product and have health concerns.
- Contact AbbVie Corporation of Canada by calling 1-888-704-8270 or emailing service@abbvie.com if you have questions about this recall.
- Report any health product-related side effects or complaints to Health Canada.
Related recalls and alerts
Additional information
Background
Depth of recall: Retailers
Details
Abbvie Corporation
8401 Trans-Canada Highway,
Saint-Laurent, Quebec, H4S 1Z1
Media and public enquiries
Media Enquiries:
Health Canada
613-957-2983
media@hc-sc.gc.ca
Public Enquiries:
613-957-2991
1-866-225-0709
info@hc-sc.gc.ca
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