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Recall of Walkers (BIOS ROLLATOR) at Walmart Canada Stores
- Starting date:
- March 6, 2012
- Posting date:
- March 6, 2012
- Type of communication:
- Information Update
- Subcategory:
- Specialized Products
- Source of recall:
- Health Canada
- Issue:
- Product Safety, Physical Hazard
- Audience:
- General Public
- Identification number:
- RA-110005487
Thermor Ltd. Canada is conducting a voluntary recall of their walker, the BIOS Rollator 56001, sold at Walmart stores across Canada. Due to a manufacturer's defect, the fracturing of metal welds on the walker could cause the user to fall and possibly suffer serious injury. The fracturing of the metal welds can occur near the front legs of the walker above the area of the support bar.
Health Canada is aware of one report from a customer who experienced a fall but suffered only minor injuries. However, customers may experience falls leading to more serious injuries. The company is advising consumer to stop using this product.
Consumers may contact Thermor Ltd. Canada directly at 1-800-387-8520 or BIOS exactly for information, including how to receive a replacement.
Health Canada has also been advised that Walmart Canada has posted a recall notice in all Walmart Canada stores to alert customers (see photo below). According to Thermor Ltd., the manufacturer of the device, 1,804 walkers were distributed to Walmart Canada stores, of which 261 walkers were sold to Canadians in 2011.
Health Canada is monitoring the recall by Thermor Ltd. and should new information be identified, we will continue to provide updates to Canadians.
Recall Notice
Product description
Bios Diagnostics Rollator (Blue)
MODEL # 56001
UPC: 057475560010
Item number: 56001
Reason for recall
Thermostar Ltd. Canada is voluntarily recalling the 56001 Rollastar sold from November 2011 through December 2011. There are potential manufacturing defects that could result in falls.
Action required
Consumers are advised to stop using the Bios Diagnostics Rollator (model 56001, blue) and contact Thermo Ltd. directly, for instructions and to receive a replacement.
For more information, consumers may contact Thermor Ltd. Canada at 1-800-387-8520, or BIOS exactly.
Media enquiries
Health Canada
613-957-2983
Public enquiries
613-957-2991
1-866 225-0709
Images
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