Consumer product recall

Recall re-announcement: Home Bed Assist Handles recalled due to potential entrapment hazard

Last updated


Home Bed Assist Handles
Consumer products - Entrapment hazard
What to do

Consumers should immediately stop using the products and contact Drive for instructions on how to obtain a refund.

Affected products

The products, Home Bed Assist Handles, bearing model numbers 15064, 15062, RTL15073 and RTL15063-ADJ, are patient assist handles designed to provide support to independently-mobile consumers when getting into and out of bed. The products are metal handles of varying but similar designs which can be affixed alongside a mattress on home-style beds using retention mechanisms. The products are not designed for use with hospital beds.


The products may potentially pose a risk for entrapment. The products do not meet the performance requirements of the U.S. voluntary standard ASTM F3186-17 for adult portable bed rails.

The Company has received 1 report of a death in Canada and 1 reported death in the United States. In both instances, available information indicated that the product was not installed in accordance with the instructions, in that the retention straps were not properly secured.

Update: As of December 19, 2023, the company has received 1 additional report of a death in Canada. The Company is also aware of 3 fatalities in the United States, which took place before the recall was posted on December 6, 2021 but which were unknown to the company at the time of posting.

What you should do

Consumers should immediately stop using the products and contact Drive for instructions on how to obtain a refund.

Consumers should contact Drive Medical Canada Inc. as follows: 1-877-467-3099, Monday through Friday; 7 a.m. to 6 p.m. CT.  See for more details.

Consumers may view the release by the US CPSC on the Commission’s website .

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls websiteYou can visit this site for more information on other international consumer product recalls.

Additional information


Number Sold

The company reported that 68,021 units of the affected product were distributed in Canada and 496,121 were distributed in the United States.

Time Period Sold

The affected products were sold between April 2016 and 2021 in Canada and between 2007 and 2021 in the United States.

Place of Origin

Manufactured in China.

Original published date:
Alert / recall type
Consumer product recall
Consumer products - Household items - Furniture and furnishings

Distributor / Retailer

Drive Medical Canada Inc.

Vaughan, Ontario


Published by
Health Canada
General public
Identification number
Change log
2023-12-28: The recall notice has been updated to reflect additional incidents.

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