Consumer product recall

Randy's Black Label Cleaner recalled due to lack of bilingual labelling and hazard information

Starting date:
January 30, 2020
Posting date:
January 30, 2020
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Last updated: 2020-01-30


  • Product:
    Randy's Black Label Cleaner.
  • Issue:
    The product lacks Canadian bilingual labelling and hazard information.
  • What to do:
    Consumers should immediately stop using the product and return to place of purchase to obtain an updated label.

Affected products

Randy's Black Label Cleaner

Product description

This voluntary recall involves Randy's Black Label Cleaner which is used on glass, metal and ceramic surfaces. The cleaner is sold in a 355 ml (12 fl. oz.) plastic bottle. The bottle is silver with a black and silver label. UPC 648658016402 can be found on the back of the label.

The recalled product may also be identified by a label in English only. If the label is in both English and French, then it is not a part of the recall. 

Hazard identified

The recalled products do not meet the labelling requirements for consumer chemical products required by the Consumer Chemical Containers Regulations, 2001 under the Canada Consumer Product Safety Act.

The lack of labelling information could result in unintentional exposure to the product and lead to serious illness, injury or death.

As of January 20, 2020, the company has received no reports of incidents or injury in Canada.

Number sold

Approximately 12,000 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from February 2018 to March 2019

Place of origin

Manufactured in USA



Humble + Fume





B.O.B Headquarters





Randy’s SNT, Ltd.




Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the product and return to place of purchase to obtain an updated label. The label is self-adhesive and may be placed over the non-compliant label.

For more information, consumers may contact Randy's SNT, Ltd. at (419) 491-0193, Monday to Friday, from 9:00 a.m. to 4:30 p.m. EST, by email or by visiting the company's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products that pose a danger to human health or safety from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents or concerns related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.