Health product recall

QIAcube Connect MDX

Brand(s)
Last updated

Summary

Product
QIAcube Connect MDX
Issue
Medical devices - Software defect
What to do

Contact the manufacturer if you require additional information.

Affected products

Affected Products Lot or serial number Model or catalog number
QIAcube Connect MDX S/N: 30011 S/N: 30036 9003070

Issue

The information detailed on the screen when the info icon is clicked is incorrect and should state that the volume is exact, not a minimal volume. This could cause a user to pipette an incorrect volume which could lead to mistaken results or sample loss.  The main screen and user manual are correct but this supplemental information screen could confuse a user. Discovered internally at Qiagen.

Recall start date: 2021-11-18

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices
Companies
Qiagen Gmbh

Qiagen Strasse 1, Hilden

 Germany, 40724

Published by
Health Canada
Audience
General public
Health professionals
Hospitals
Recall class
Type II
Identification number
RA-63672

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