Pushtracker E2 & E3 Utilized With Smartdrive MX2+ Power Assist Device
Brand(s)
Last updated
Summary
Product
Pushtracker E2 & E3 Utilized With Smartdrive MX2+ Power Assist Device
Issue
Medical devices - Performance issue
What to do
Contact the manufacturer if you require additional information.
Affected products
Affected products |
Lot or serial number |
Model or catalog number |
|---|---|---|
Pushtracker E2 & E3 Utilized With Smartdrive MX2+ Power Assist Device |
1.0.02 |
PUSHTRACKER E3 |
Issue
Through design and development work, Max Mobility has identified a software issue with the application. When multiple processes are running on the watch's central processing unit, the application may crash unexpectedly. If this happens, the motor on the power assist device continues to run and the user may not be able to stop the device using tap gestures.
Recall start date: May 2, 2023
Additional information
Details
Original published date: 2023-05-19
Alert / recall type
Health product recall
Category
Health products - Medical devices - Physical medicine
Companies
Max Mobility LLC
300 Duke Drive, Lebanon, Tennessee, United States, 37090
Published by
Health Canada
Audience
General public
Industry
Recall class
Type II
Identification number
RA-73692