Consumer product recall

Promax Solve Hydraulic Disc Brakes recalled due to injury hazard

Last updated

Summary

Product
Revision 1 of the Promax Solve DSK 925 and Promax F1 DSK 927 Hydraulic Disc Brakes
Issue
Consumer products - Injury hazard
What to do

Immediately stop using the recalled Promax Solve DSK‑925 and Promax F1 DSK‑927 Hydraulic Disc Brakes and contact your local authorized Trek retailer to arrange for an inspection and, if warranted, a free repair.

Affected products

This recall involves Revision 1 of the Promax Solve DSK‑925 and Promax F1 DSK‑927 Hydraulic Disc Brakes sold on certain models of Trek bicycles. 

Not all bicycles within the models identified below are included in this recall. To determine if a bicycle is affected, consumers can enter their bicycle’s serial number on Trek Bikes website.

The following products are included in this recall:
Year 2021 2022 2023
Bicycle Model FX 2 Verve 3 Verve+3 FX 2 FX 3 Dual Sport 2 Dual Sport 3 Verve 3 Verve+ 3 FX Sport 4 FX Sport 5 FX Sport 6 FX 2 FX 3 Dual Sport+ 2 FX Sport 4 FX Sport 5 FX Sport 6 FX+ 2

Issue

The brake hose may eject or pull out from the brake lever, posing a fall hazard to riders.

As of June 5, 2023, the company has received 13 reports of incidents and no injuries in Canada, and 195 reports of incidents and no injuries in the United States. 

What you should do

Consumers should immediately stop using the recalled product and contact an authorized Trek retailer for an inspection and, if warranted, a repair free of charge to the consumer.

To determine if a bicycle is affected, consumers can enter their bicycle’s serial number on Trek Bikes website.

For more information, consumers can contact Trek Bicycle Canada by telephone toll-free at 1-800-373-4594, Monday through Friday from 8:00 a.m. to 6:00 p.m. CT, or visit their website.

Joint recall with Health Canada, the United States Consumer Product Safety Commission and Trek Bicycle Canada.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 16,877 units of the affected product were sold in Canada and 96,926 units were sold in the United States.

Time Period Sold

The affected products were sold from June 2021 to February 2023.

Place of Origin

Manufactured in Taiwan

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Sports and fitness
Companies

Distributor

Trek Bicycle Corporation

Waterloo

Wisconsin

UNITED STATES

Importer

Trek Bicycle Canada ULC

Toronto

Ontario

CANADA

Manufacturer

Lee Chi Ent. Co. Ltd.

Changhua City

TAIWAN

Published by
Health Canada
Audience
General public
Identification number
RA-73805