Consumer product recall

Primal Patties for Dogs Beef Formula recalled due to Listeria monocytogenes

Last updated


Primal Patties for Dogs – Beef Formula
Consumer products - Microbial hazard
What to do

Immediately stop using Raw Frozen Primal Patties for Dogs Beef Formula with lot code number W10068709 and dispose of the product.

Affected products

This recall involves the following raw frozen Primal Patties for Dogs Beef Formula sold in British Columbia:

The lot code number and best by date can be found on the back of the product packaging above the Primal Pet Foods Inc. red oval logo. Only lot code number W10068709 is included is this recall.

Recalled products:

Unit UPC

Case UPC

Product Name

Lot Code Number

Best By Date




Primal Patties – Beef Formula



6 lb


The recalled pet food may be contaminated with Listeria monocytogenes, posing a risk of cross contamination and illness after handling the pet food.

Listeria monocytogenes is an organism that can cause serious and sometimes fatal infections in humans and animals. Symptoms of infection may include nausea, vomiting, aches, fever, and diarrhea, and may lead to more serious issues such as meningitis and abortion. Healthy people and animals can be infected, and some are more susceptible, including young children, pregnant women, frail or elderly people, or others with weakened immune symptoms.

Animals that become infected with Listeria monocytogenes could display symptoms similar to humans. Listeria monocytogenes can affect animals eating the product, and there is risk to humans from handling the products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to the products.

As of August 2, 2022, the company has not received any reports of incidents or illness in Canada.

What you should do

Consumers should immediately stop using the recalled product and dispose of the product.

For more information, consumers can contact Primal Pet Foods by telephone toll-free at 1-800-742-1312 Monday–Friday, from 6:00 a.m. through 4:00 p.m. PST, or by submitting an online request. Consumers can also read the company’s recall announcement on their website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information


Number Sold

The company reported that 7 cases containing 42 units of the affected product were sold in Canada.

Time Period Sold

The affected products were sold from April 2022 to July 2022.

Place of Origin

Manufactured in the United States

Original published date:
Alert / recall type
Consumer product recall
Consumer products - Pet Care/Food



Primal Pet Foods, Inc.




Published by
Health Canada
General public
Identification number

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