President's Choice® Cordless Electric Kettle recalled due to Burn Hazard
- Starting date:
- July 23, 2020
- Posting date:
- July 23, 2020
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items
- Source of recall:
- Health Canada
- Issue:
- Burn Hazard
- Audience:
- General Public
- Identification number:
- RA-73597
Last updated:
2020-07-23
Summary
-
Product:
President's Choice® Cordless Glass Electric Kettle. -
Issue:
The handle of the kettle could detach from the body causing hot contents to spill, posing a burn hazard. -
What to do:
Immediately stop using the recalled tea kettles and contact President's Choice® for a full refund if proof of purchase is available.
Affected products
President's Choice® Cordless Glass Electric Kettle
Product description
This recall involves select PC® Cordless Glass Electric Kettle, 1.7L with the UPC 058703098701 and model number PC 3718. Only the following date codes are affected by this recall: 3218, 1218, 3917, and 1718.
Hazard identified
The handle on the kettle can loosen and separate from the body causing hot contents to spill, posing a burn hazard.
As of July 21, 2020, the company has received 4 reports of the handle detaching from the body in Canada, resulting in 4 reports of minor burn injuries.
Number sold
The company reported that 16,188 units of the affected products were sold in Canada.
Time period sold
The affected products were sold from January 2018 to July 2020.
Place of origin
Manufactured in China
Companies
- Retailer
-
Loblaws Companies Limited
Brampton
Ontario
CANADA
- Distributor
-
Nexus Sorcing HK Ltd (Formula Brands)
Richmond Hill
Ontario
CANADA
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using the product and return the product to any President's Choice® store for a full refund if proof of purchase is available.
For more information, consumers may contact President's Choice® customer service at 1-888-495-5111 Monday to Friday between 8:30 a.m. to 5:00 p.m. EST, or visit the company's website.
|
Region |
Store |
|---|---|
| Ontario | Fortinos®, Independent®, Loblaws®, Real Canadian Superstore®, No Frills®, Valu-Mart®, Zehrs® Shoppers Drug Mart®, and affiliated independent stores. |
| Atlantic | Atlantic Superstore®, Dominion®, Independent®, Shoppers Drug Mart®, and affiliated independent stores. |
| Québec | Axep®, Maxi®, Provigo® , Intermarché®, Pharmaprix® and affiliated independent stores. |
| West | Extra Foods®, Real Canadian Superstore®, Wholesale Club® , No Frills®, Independent®, Shoppers Drug Mart® and affiliated independent stores. |
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.