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Consumer product recall

Pier 1 Imports (US) recalls Chalk Note Mug

Starting date:
May 18, 2017
Posting date:
May 18, 2017
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Burn Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Pier 1 Imports (US)

Affected products

Chalk Note Mugs

Product description

This recall involves the Pier 1 Imports Chalk Note Mugs that can be written on with chalk. The stoneware mugs were sold in black and measure 13.34 centimetres (5.25 inches) tall by 12.7 centimetres (5 inches) in diameter. "Stoneware" and "Pier 1 Imports" are printed on the bottom of the mug.

Hazard identified

The mugs can crack when filled with hot liquid, posing a burn hazard to users and bystanders.

As of May 18, 2017, Pier 1 Imports has received reports of eight mugs that cracked when filled with a hot liquid in Canada, and no reports of injuries have been reported.

In the United States, Pier 1 Imports has received reports of eight mugs that cracked when filled with a hot liquid, and no injuries have been reported.

Number sold

Approximately 900 units of the affected products were sold in Canada and approximately 15,300 were sold in the United States.

Time period sold

The affected products were sold from March 2016 to April 2017.

Place of origin

Manufactured in China.


Pier 1 Imports (U.S.), Inc.
Fort Worth

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the recalled mugs and contact Pier 1 Imports for a full refund or merchandise credit.

For more information, consumers may contact Pier 1 Imports, toll-free, at 855-513-5140 from 8 a.m. to 7 p.m. CT Monday through Friday, 9 a.m. to 5 p.m. CT Saturday or 10 a.m. to 6 p.m. CT Sunday or online and click on "Product Notes & Recalls" at the bottom of the page for more information.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.