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Pier 1 Imports (US) recalls Chalk Note Mug
- Starting date:
- May 18, 2017
- Posting date:
- May 18, 2017
- Type of communication:
- Consumer Product Recall
- Household Items
- Source of recall:
- Health Canada
- Burn Hazard
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Pier 1 Imports (US)
Chalk Note Mugs
This recall involves the Pier 1 Imports Chalk Note Mugs that can be written on with chalk. The stoneware mugs were sold in black and measure 13.34 centimetres (5.25 inches) tall by 12.7 centimetres (5 inches) in diameter. "Stoneware" and "Pier 1 Imports" are printed on the bottom of the mug.
The mugs can crack when filled with hot liquid, posing a burn hazard to users and bystanders.
As of May 18, 2017, Pier 1 Imports has received reports of eight mugs that cracked when filled with a hot liquid in Canada, and no reports of injuries have been reported.
In the United States, Pier 1 Imports has received reports of eight mugs that cracked when filled with a hot liquid, and no injuries have been reported.
Approximately 900 units of the affected products were sold in Canada and approximately 15,300 were sold in the United States.
Time period sold
The affected products were sold from March 2016 to April 2017.
Place of origin
Manufactured in China.
Pier 1 Imports (U.S.), Inc.
What you should do
Consumers should immediately stop using the recalled mugs and contact Pier 1 Imports for a full refund or merchandise credit.
For more information, consumers may contact Pier 1 Imports, toll-free, at 855-513-5140 from 8 a.m. to 7 p.m. CT Monday through Friday, 9 a.m. to 5 p.m. CT Saturday or 10 a.m. to 6 p.m. CT Sunday or online and click on "Product Notes & Recalls" at the bottom of the page for more information.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.