PIEPS Pro IPS Avalanche Transceivers recalled due to a risk of signal transmission failure during emergencies
Brand(s)
Summary
Immediately stop using the recalled products and contact Black Diamond Equipment Ltd for a free repair or refund.
Affected products
This recall involves PIEPS Pro IPS avalanche transceivers manufactured and sold between October 1, 2023 and November 22, 2024 and having serial numbers with the first four digits between the range of 2326 – 2445. The serial number can be found on the label on the inside of the battery compartment door. The devices are worn by skiers, snowboarders and snowmobilers to aid in search and rescue should they or their partners become buried in an avalanche. The transceivers were sold as standalone units and as part of the PIEPS SET PRO IPS avalanche safety set. No units of the PIEPS SET PRO IPS avalanche safety sets are known to have been sold in Canada or in the United States.
The transceivers are made of black plastic with a digital display and yellow and red buttons. The brand name “PIEPS” is displayed in yellow on the front of the transceivers, and the product/model name “PRO IPS” is also printed on the front of the product in white/grey lettering.
Product Name |
Style No. |
SKU |
Serial No. Begins With |
|---|---|---|---|
PIEPS PRO IPS |
PP112903 |
PP1129030000ALL1 |
2326 - 2445 |
PIEPS PRO IPS |
PP112904 |
PP1129040000ALL1 |
2326 - 2445 |
PIEPS SET PRO IPS (includes PIEPS Pro IPS avalanche transceiver) |
PP112893 |
PP1128930000ALL1 |
2326 - 2445 |
PIEPS SET PRO IPS (includes PIEPS Pro IPS avalanche transceiver) |
PP112894 |
PP1128940000ALL1 |
2326 - 2445 |
Issue
The recalled transceiver may not turn on, or if it does, may inadvertently turn off if it is impacted or jarred. This is due to a loss of contact in the battery compartment if used with AAA (LR03) batteries at the lower end of allowable dimensions. If this were to occur before or during an avalanche, the transceiver may fail to transmit a signal delaying search and rescue operations in the case of an avalanche.
As of November 25, 2024 the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 1 report of loose batteries affecting operation of the product, and no reports of injury.
What you should do
Consumers should immediately stop using the recalled transceivers and contact Black Diamond Equipment Ltd for a free repair or refund.
For more information, consumers can contact Black Diamond Equipment Ltd by telephone toll-free at 1-866-306-0865, from 9:00 a.m. to 4:00 p.m. MT, Monday to Friday, by email at 2024PROIPSrecall@bdel.com or visit the company website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Black Diamond Equipment Ltd.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 68 units of the affected products were sold in Canada and 273 were sold in the United States.
Time Period Sold
The affected products were sold from February 2024 to Nov 2024.
Place of Origin
Manufactured in Austria
Details
Manufacturer
PIEPS GmbH
Lebring
Austria
Importer
Black Diamond Equipment Ltd
Salt Lake City, Utah
United States
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