This page has been archived on the Web
Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.
phil&teds “explorer” and “hammerhead” Strollers
- Starting date:
- July 28, 2011
- Posting date:
- July 28, 2011
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Childrens' Products, Household Items
- Source of recall:
- Health Canada
- Audience:
- General Public (GP)
- Identification number:
- RA-500002620
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and phil&teds;MD
Affected products
phil&teds;® "explorer"™ and "hammerhead"™ Strollers
Product description
This recall involves the phil&teds;® "explorer"™ and "hammerhead"™ strollers. The recalled strollers have metal frames and were sold as single strollers or with a doubles kit to make them double strollers. The "explorer"™ stroller is a 3-wheeled stroller with a black powder coated steel frame and a fabric seat, basket and canopy. The "hammerhead"™ stroller is a 4-wheeled stroller also with a black powder coated steel frame and fabric seat, basket and canopy. "Explorer"™ strollers were sold in a variety of colours, and the "hammerhead"™ strollers were sold in black only.
| Product Recalled | Colour | UPC |
|---|---|---|
| explorer™ Buggy | Black | EAN: 9420015728262 |
| explorer™ Buggy | Navy | EAN: 9420015728255 |
| explorer™ Buggy | Red | EAN: 9420015728231 |
| explorer™ Buggy | Apple/Black | EAN: 9420015728248 |
| explorer™ Buggy | All Apple | EAN: 9420015728781 |
| explorer™ Buggy | Black | EAN: 9420015701029 |
| explorer™ Buggy | Navy | EAN: 9420015733044 |
| explorer™ Buggy | Red | EAN: 9420015701036 |
| explorer™ Buggy | Apple/Black | EAN: 9420015732177 |
| explorer™ Buggy | All Apple | EAN: 9420015733075 |
| hammerhead™ | Black | EAN: 9420015719116 |
| hammerhead™ | Promo | EAN: 9420015725612 |
Affected strollers were manufactured between June 2010 and January 2011. The serial numbers run consecutively with the month and year first, followed by the unit number. Affected serial numbers are: 0610/0001 to 0111/4788 (June 2010, unit #1, to January 2011, unit #4788). This information can be found on a sticker attached to the inside of the left hand hinge when viewing the stroller from behind.
The "explorer"™ stroller will have a label affixed to the lower rear cross bar/axle bar which states "phil&teds;® Model EX".
The "hammerhead"™ stroller will have a label affixed to the lower rear cross bar/axle that states "phil&teds;® Model HH".
Hazard identified
It has become apparent that it is possible for the brakes on some units of the "explorer"™ and "hammerhead"™ strollers to become damaged, resulting in the brakes no longer functioning as intended or failing entirely (affected serial numbers are listed above) and posing a risk of injury to the occupant.
phil&teds;® has received 8 reports of incidents worldwide, however, no injuries have been reported.
Neither Health Canada nor phil&teds;® has received reports of injuries related to the use of these strollers in Canada.
For more safety tips, visit Health Canada's Web page: Strollers and carriages.
Number sold
Approximately 1,900 "explorer"™ units and 65 "hammerhead"™ units of the recalled strollers were sold at specialty juvenile goods outlets and online retailers across Canada.
In the United States, approximately 7,400 "explorer"™ units and 160 "hammerhead"™ units of the recalled strollers were sold.
Time period sold
The recalled products were sold from August 2009 to March 2011 in Canada and in the United States.
Place of origin
Manufactured in China.
Companies
- Manufacturer
-
phil&teds®
NEW ZEALAND
Tel: 1-877-432-1642
- Importer
-
phil&teds®
Fort Collins
UNITED STATES
Tel: 1-855-652-9019
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using the affected stroller and contact phil&teds;® to arrange to receive an upgraded brake assembly. Regardless of any indication of damage consumers are advised to register with phil&teds;® to receive a replacement frame and self install instructions free of charge.
Phil&teds;® are supplying a replacement stroller frame (with the improved brake system) to all consumers in possession of strollers within the indicated serial number range.
"Explorer"™ owners will receive a new frame fitted with an upgraded brake assembly and instructions will be provided allowing owners to perform an in-home swap over of the stroller frame.
"Hammerhead"™ owners will need to take in or send their stroller to a phil&teds;® authorized repair center so the brake assembly can be replaced. "Hammerhead"™ owners will receive a pre-paid return shipping container in order to return the stroller to phil&teds;®.
For additional information in the U.S. and Canada, contact phil&teds;® USA toll free at 1-855-652-9019 between 9 a.m. and 5 p.m. MT Monday through Friday or visit the company's website.
Consumers may also view the release by the US CPSC on the Commission's website.