Health product recall

Philips Allura Xper FD series

Last updated

Summary

Product
Philips Allura Xper FD series
Issue
Medical devices - Performance
What to do

Contact the manufacturer if you require additional information. 

Audience
Healthcare

Affected products

Affected products Lot or serial number Model or catalogue number
Allura Xper FD20 (Product Of Alluraclarity Family) Not applicable. 722028
Allura Xper FD20/20 (Product Of Alluraclarity Family) Not applicable. 722038
Allura Xper FD20/15 Not applicable. 722058
Allura Xper FD10 (Product Of Alluraclarity Family) Not applicable. 722026

Issue

Philips has identified a potential safety issue affecting Allura R8.2 systems equipped with a AD7x patient table type potentially leading to loss of geometry movements. In some cases, following a system (re)start, manual and motorized geometry movements may be disabled due to a firmware issue in the Advanced Motion Controller (AMC) single-axis motion control unit used in the AD7x tables of Allura R8.2 systems. When the issue occurs, no message is displayed to the user. In this situation, X-ray imaging is available. The issue can be resolved by performing a cold restart of the system or by restarting the geometry.

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Radiology
Companies

Philips Medical Systems Nederland B.V.

Veenpluis 6, Best, Netherlands, 5684 PC

Published by
Health Canada
Audience
Healthcare
Recall class
Type II
Recall date
Identification number
RA-82333

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