Philips Allura XPER, Allura Centron and Azurion Systems
Summary
Contact the manufacturer if you require additional information.
Affected products
| Affected products | Lot or serial number | Model or catalog number |
|---|---|---|
| Azurion 7 M12 | Not applicable. | 722 223 722 078 |
| Allura XPER FD20 Or Table (Product Of Alluraclarity Family) | Not applicable. | 722023 |
| Azurion 7 B20 | Not applicable. | 722 068 |
| Allura XPER FD10 (Product Of Alluraclarity Family) | Not applicable. | 722026 |
| Allura XPER FD20/10 (Product Of Alluraclarity Family) | Not applicable. | 722029 |
| Allura XPER FD20/20 OR Table (Product Of Alluraclarity Family) | Not applicable. | 722039 |
| Allura XPER FD20/15 | Not applicable. | 722058 |
| Allura XPER FD20 (Product Of Alluraclarity Family) | Not applicable. | 722028 |
| Allura XPER FD20/20 (Product Of Alluraclarity Family) | Not applicable. | 722038 |
| Azurion 7 M20 | Not applicable. | 722 224 722 079 |
| Allura XPER FD10 | Not applicable. | 001443 |
| Allura XPER FD10/10 (Product Of Alluraclarity Family) | Not applicable. | 722027 |
| Azurion 7 B12 | Not applicable. | 722067 |
| Azurion 5 M12 | Not applicable. | 722 227 |
| Azurion 5 M20 | Not applicable. | 722228 |
Issue
Philips has become aware of issues with three (3) components in certain PCs used with the Philips Allura XPER, Allura Centron and/or Azurion systems that may result in a loss of system functionality. Three (3) components of the PCs may not perform as intended due to manufacturing issues. The PCs within your system may have one (or more) of the impacted components.
1. Dimms (dual in-line memory modules): system may stop functioning and imaging may not be possible.
2. Disk bay: System may stop functioning and imaging may not be possible (eg. unresponsive, frozen images).
3. Framegrabber card: Flexvision monitor may show no viewports, or one or more viewports may show no image, a distorted image, or a frozen image. also, switching between viewports on the flexvision monitor may be possible.
Recall start date: January 5, 2024
Additional information
Details
Philips Medical Systems Nederland B.V.
Veenpluis 6, Best, Netherlands, 5684 PC
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