Consumer product recall

Peloton Bike Model PL01 Seat Post recalled due to potential fall and injury hazard

Brand(s)
Last updated

Summary

Product
Peloton Bike Model PL01 Seat Post
Issue
Consumer products - Fall hazard
Consumer products - Injury hazard
What to do

Consumers should immediately stop using the recalled bikes and contact Peloton for a free replacement seat post.

Affected products

This recall involves Peloton Bikes with model number PL01. The bike measures 1.2 meters (4 feet) long and 0.6 meters (2 feet) wide, and has an adjustable seat, handlebar, and screen, which tilts up and down to accommodate different heights. The Peloton name and the model number are displayed on the inside front fork, near the flywheel.

Issue

The bike’s seat post assembly can break during use, posing fall and injury hazards to the user. The issue has occurred primarily in users who are taller than 5’11” (180 cm) and above 250 pounds (114 kg).

As of May 11th, 2023, the company has received 1 reported incident and no reports of injury in Canada.

What you should do

Consumers should immediately stop using the recalled exercise bike and contact Peloton for a free repair.

Peloton is offering consumers a free seat post that can be self-installed. Starting after May 16, 2023, Peloton can be reached toll-free at (833) 821-0099 from 6 a.m. to 12 a.m. ET, 7 days a week or online at www.onepeloton.ca/replacement/checkout

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that approximately 108,000 of the affected product were sold in Canada.

Time Period Sold

The affected products were sold from January 2018 to May 2023.

Place of Origin

Manufactured in Taiwan.

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Sports and fitness
Companies

Importer

Peloton Interactive Inc.

Vancouver, British Columbia

Canada

Published by
Health Canada
Audience
General public
Identification number
RA-73661

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