Health product recall

Patient Information Center Ix

Last updated

Summary

Product
Patient Information Center Ix
Issue
Medical devices - Performance issue
What to do

Contact the manufacturer if you require additional information.

Audience
Healthcare

Affected products

Affected products

Lot or serial number

Model or catalogue number

Patient Information Center Ix

Not applicable.

VERSION 4.0
VERSION 4.1

Issue

Philips has become aware of a potential safety issue with the Patient Information Center (PIC ix) release 4.x where surveillances or overviews intermittently crash/freeze with a blank screen and subsequently require a manual reboot of the hardware to restart and continue central patient monitoring. There was no patient incident/adverse event that was identified as leading to this issue.

Recall start date: August 21, 2023

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - General hospital and personal use
Companies
Philips Medizin Systeme Boeblingen Gmbh
Hewlett-Packard Str. 2, Boeblingen, Germany, 71034
Published by
Health Canada
Audience
Healthcare
Recall class
Type II
Identification number
RA-74220

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