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Consumer product recall

L'Oréal recalls L'Oreal Ideal Moisture Dry and Sensitive Day cream with the lot number 20K609

Starting date:
March 4, 2016
Posting date:
March 4, 2016
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Chemical Hazard
General Public
Identification number:

Affected products

L'Oreal Ideal Moisture Dry and Sensitive Day cream

Product description

This voluntary recall involves L'Oreal Ideal Moisture Dry and Sensitive Day cream with the lot number 20K609. This cream is sold in 50 ml white jars with a screw top. The lot number is printed on the back label of the jar, and embossed on the bottom flap of the carton.

Hazard identified

The recalled lot of cream contains the preservative methylisothiazolinone (MI) at a concentration exceeding the current limit set out by Health Canada. MI is a strong sensitizer which may pose a significant risk of inducing allergic reactions and skin irritation.

Neither L’Oreal Canada nor Health Canada have received any reports of consumer incidents or injuries related to the use of this product.

Number sold

Approximately 57,447 units of the recalled cosmetic products were sold at retail stores across Canada.

Time period sold

The recalled cosmetics were sold from July 2013 to February 2016.

Place of origin

Product manufactured in United States.


L’Oreal Canada

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the recalled cosmetics and return it to the place of purchase for a refund.

For more information, consumers may reach L’Oreal at 1-888-456-7325 between 9 a.m. and 5 p.m. ET Monday through Friday.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.