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Consumer product recall

Ora and Lilac Conditioning Shampoos (Hotel amenities)

Starting date:
August 19, 2010
Posting date:
August 19, 2010
Type of communication:
Consumer Product Recall
Subcategory:
Cosmetics
Source of recall:
Health Canada
Audience:
General Public (GP)
Identification number:
RA-500002395

Affected products

Ora and Lilac Conditioning Shampoos (Hotel amenities)

Product description

This recall involves "Ora" and "Lilac" conditioning shampoos that come in 7mL packages. These shampoos were provided as hotel amenities.

The "Ora" conditioning shampoo is labelled with the product name, while the "Lilac" conditioning shampoo has pictures of lilacs surrounding the words "Conditioning Shampoo".

Hazard identified

Health Canada's sampling and evaluation program has determined that the "Ora" conditioning shampoo is contaminated with the bacteria Klebsiella oxytoca and Serratia liquefaciens. These strains of bacteria can cause infections in people with a weakened immune system.

Gateway Soap is extending the recall to include a similar line of product, the "Lilac" conditioning shampoo, as it may pose a similar risk.

Health Canada has not received any reports of incidents or injuries related to the use of these products.

Number sold

The recalled products were available at various motels and inns in Alberta, Saskatchewan, Manitoba, and Ontario.

Time period sold

The recalled products were available from August 2009 to August 2010.

Place of origin

Manufactured in Canada.

Companies

Manufacturer

Gateway Soap

Winnipeg

Manitoba

CANADA

Images (select thumbnail to enlarge - opens in a new window)



What you should do

Consumers should immediately stop using the recalled shampoos and dispose of them in their regular household garbage.