Onetouch Reveal Mobile App (iOS/Andriod)
Brand(s)
Last updated
Summary
Product
Onetouch Reveal Mobile App (iOS/Andriod)
Issue
Medical devices - Software defect
What to do
Contact the manufacturer if you require additional information.
Affected products
| Affected products | Lot or serial number | Model or catalog number |
|---|---|---|
| Onetouch Reveal Mobile App (iOS) | More than 10 numbers, contact manufacturer. | 072218 072212 |
| Onetouch Reveal Mobile App (Android) | More than 10 numbers, contact manufacturer. | 072214 072220 |
Issue
For some insulin mentor feature users, there is an overlap in their time-intervals. this causes the system to provide an incorrect insulin recommendation to the user and could potentially result in a deviation from the value the user should be getting.
Recall start date: July 18, 2022
Additional information
Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - General hospital and personal use
Companies
Lifescan Europe Gmbh
Gubelstrasse 34, Zug, Switzerland, 6300
Published by
Health Canada
Audience
General public
Healthcare
Recall class
Type II
Identification number
RA-64420
Get notified
Receive notifications for new and updated recalls and alerts by category.