Health product recall

Onetouch Reveal Mobile App (iOS/Andriod)

Last updated

Summary

Product
Onetouch Reveal Mobile App (iOS/Andriod)
Issue
Medical devices - Software defect
What to do

Contact the manufacturer if you require additional information.

Affected products

Affected products

Lot or serial number

Model or catalog number

Onetouch Reveal Mobile App (iOS)

More than 10 numbers, contact manufacturer.

072218
072212

Onetouch Reveal Mobile App (Android)

More than 10 numbers, contact manufacturer.

072214
072220

Issue

For some insulin mentor feature users, there is an overlap in their time-intervals. this causes the system to provide an incorrect insulin recommendation to the user and could potentially result in a deviation from the value the user should be getting.

Recall start date: July 18, 2022

Additional information

Details
Original published date: 2022-08-05
Alert / recall type
Health product recall
Category
Health product - Medical device - General hospital and personal use
Companies

Lifescan Europe Gmbh

Gubelstrasse 34, Zug, Switzerland, 6300

Published by
Health Canada
Audience
General public
Healthcare
Recall class
Type II
Identification number
RA-64420