Consumer product recall

Octane Fitness LLC, recalls Octane Fitness XT-One Elliptical Cross Trainer

Starting date:
April 27, 2018
Posting date:
April 27, 2018
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Fall Hazard
General Public
Identification number:

Affected products

Octane Fitness XT-One Elliptical Cross Trainer

Product description

This recall involves the Octane Fitness XT-One elliptical cross trainer. "Octane Fitness" is printed on the rear of the keypad and the side of the cross trainer. The cross trainers measure 33 inches by 99 inches and were sold in various shades of gray, green and orange. The machines have steel tubing with plastic shrouds and a 10 inch glass capacitive touch screen or a large LED display with integrated capacitive buttons. The cross trainers have model numbers XT5700 and UPC number 708447912213.Only cross trainers with model numbers XT5700 are included in the recall.

Hazard identified

The incline lead screw can shear off, causing the foot pedals to drop unexpectedly, resulting in a fall hazard to the user.

As of March 29, 2018, the Octane Fitness LLC has received no reports of incident or injury in Canada. In the United States the company has received 7 reports of the foot pedal dropping unexpectedly, including one report of a scrape to the knee or leg area.

Number sold

Approximately 12 units of the affected products were sold in Canada.

Time period sold

The recalled products were sold from August 2015 to November 22, 2017.

Place of origin

Manufactured in Taiwan.


Octane Fitness
7601 Northland Drive (Suite 100) 55428
Brooklyn Park
Fitek Fitness Products
No.92 Chung Hwa Road Ming Hsiung Industrial Park,
Chia Yi County

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What you should do

Consumers should immediately stop using the recalled XT-One elliptical cross trainers and contact Octane Fitness LLC to receive free repair kits.

For more information, consumers can contact Octane Fitness toll free at 1-888-975-1376 from 7:30am to 6:00pm Central Time or by e-mail

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.