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Health product recall

NX 3.0.8950 Image Processing Software

Starting date:
December 21, 2016
Posting date:
January 18, 2017
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-61830

Reason

Due to a memory issue a warning message about unexpected error and possible incorrect data integrity is shown to the user. A reboot of the workstation computer after having received the warning message prevents the issue from occurring. In one instance the warning instructions were not followed and resulted in the image of one patient being archived in another patient's record.

Affected products

NX 3.0.8950 Image Processing Software

Lot or serial number

Software Version NX 3.0.8950

Model or catalog number

8900

Companies

Manufacturer
AGFA Healthcare N.V.
Septestraat 27
Mortsel
2640
BELGIUM