Consumer product recall

NÜTRL Branded Tumbler Cup recalled due to potential chemical and ingestion hazards

Last updated


NÜTRL branded 30 oz.(887 ml) stainless steel tumbler cup
Consumer products - Ingestion hazard
Consumer products - Chemical hazard
What to do

Immediately stop using the recalled product and contact Sedgwick for more information.

Affected products

This recall involves a NÜTRL branded 30 oz. (887 ml) stainless steel tumbler cup manufactured by Sunscope that was provided to consumers for free as a promotional gift with purchase of a case of 12 or 15 NÜTRL seltzers, sold at various liquor commissions and private retailers licensed to sell liquor throughout Canada.


Based on testing to date, some of the tumblers may contain a chemical solution that was trapped between the inner walls of the tumbler, which contains some levels of sulfuric and phosphoric acids. This solution may release when the tumbler is filled with liquid, posing a potential risk of serious injury. The interaction between the solution and the tumbler may also result in elevated levels of iron, chromium, and nickel.  A range of health effects has been associated with ingestion of these substances, including burning of the lips, tongue, throat, stomach, and/or other tissue damage, and nausea, vomiting, stomach cramps and diarrhea.  Health effects associated with skin contact with these substances include blistering, burns, pain, and redness.

As of May 23, 2024, Sunscope is aware of 43 reports from consumers who reported experiencing various symptoms, the most common of which were headache, nausea, cramping and/or abdominal pain, and diarrhea. 

What you should do

Consumers should immediately stop using the recalled product and contact Sedgwick for more information.   

For more information, consumers can call 1-866-846-1778, toll free, 24 hours a day and 7 days a week, or email at  If you are experiencing any symptoms, you should seek medical attention.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information


Number Sold

The company reported that approximately 33,000 units were distributed to consumers.

Time Period Sold

The tumblers were provided to consumers as a promotional gift starting from April 29 to May 17, 2024.

Place of Origin

Manufactured in China.

Original published date:
Alert / recall type
Consumer product recall
Consumer products - Household items


Sun Coast Merchandise Corp. dba Sunscope




Yonkyang Feisdaq Industry and Trade Company Ltd.

Jinhua, Zhejiang Sheng,


Published by
Health Canada
General public
Identification number

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