Consumer product recall

Now Designs coffee mugs recalled due to burn hazard

Starting date:
May 14, 2019
Posting date:
May 14, 2019
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Burn Hazard
General Public
Identification number:

Last updated: 2019-05-14


  • Product:
    Now Designs 10 oz coffee mugs
  • Issue:
    Mugs may crack when hot liquid is poured into them, posing a burn hazard
  • What to do:
    Immediately stop using the mugs and return to the store for a refund

Affected products

Now Designs 10 oz coffee mugs in light blue and brown, and in mint and brown

Product description

This recall involves the Now Designs Reactive Glaze 10 oz Mug in light blue and brown with UPC 064180265734, and in mint and brown with UPC 064180265727. The UPC sticker can be found on the bottom of the mugs.

Hazard identified

The mugs may crack when hot liquid is poured into them, posing a burn hazard.

As of April 17, 2019, the company has received no reports of incidents or injuries in Canada.

Number sold

Approximately 6,120 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from November 2018 to February 2019.

Place of origin

Manufactured in China.



Danica Imports Ltd.


British Columbia



Liling Top Collection Industrial Co., Ltd.

Liling, Hunan


Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the recalled product and return it to the place of purchase for a refund.

For more information, consumers may contact Danica Imports Ltd. by email or by telephone toll-free at 1-888-632-6422, Monday to Friday from 8 am to 4 pm PST.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.