Consumer product recall

Norwex Canada Recalls Bathroom Cleaner

Starting date:
January 3, 2019
Posting date:
January 3, 2019
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Labelling and Packaging
General Public
Identification number:

Affected products

Norwex Bathroom Cleaner

Product description

This recall involves Norwex Bathroom Cleaner, Item#: 600002, 355 mL

Hazard identified

Health Canada has determined that the recalled product does not meet the chemical hazard labelling and child-resistant packaging for consumer products as set out in the Consumer Chemicals and Containers Regulations, 2001 under the Canada Consumer Product Safety Act.

Improper packaging or labelling could result in unintentional exposure to these products and lead to serious illness, injury or death.

As of December 28, 2018, no incidents or injuries were reported to the company regarding the use of this product in Canada.

Number sold

Approximately 14,303 units of the affected products were sold in Canada.

Time period sold

The affected products were sold from May 2018 to November 2018.

Place of origin

Manufactured in USA.



Norwex Canada Inc.




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What you should do

Consumers should immediately stop using the recalled chemical and properly dispose of the product according to municipal waste guidelines.

For more information, consumers may contact Norwex Canada Inc. by telephone toll free at 1-877-766-7939 from 8:00 a.m. to 7:00 p.m. CST Monday to Friday, by e-mail or by visiting their website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.