Consumer product recall

No Brand Name Crackle Glaze Mug Recalled due to Burn Hazard

Starting date:
August 26, 2021
Posting date:
August 26, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Burn Hazard
Audience:
General Public
Identification number:
RA-76327

Last updated:
2021-08-26

Summary

  • Product:
    No Brand Name Crackle Glaze Mug
  • Issue:
    The mugs can break during use, posing a burn hazard when they contain hot liquids.
  • What to do:
    Immediately stop using the recalled mugs and return to Save On Foods for full refund.

Affected products

No Brand Name Crackle Glaze Mug

Product description

This recall involves No Brand Name Crackle Glaze Mug sold at Save-On-Foods in a 354 millimetre (12 ounce) size. The mugs are made of ceramic with a crackle glaze finish. They can be identified by an assortment of colours: Light Blue, Royal Blue, Light Grey, Teal, Medium Blue, Light Teal & Grey and UPC 8 40820 09254 6.

Hazard identified

The mugs can break during use, posing a burn hazard when they are filled with hot liquids.

As of July 19 2021, the company has received 1 report of mugs cracking while in use and no report of an injury in Canada.

Number sold

The company reported that 1,064 units of the affected products were sold in Canada.

Time period sold

The affected products were sold from February, 2021 to May, 2021.

Place of origin

Manufactured in China.

Companies

Retailer

Save-On-Foods

Langley

British Columbia

CANADA

Distributor

Shirra Panwest (Vyefield Enterprises)

Calgary

Alberta

CANADA

Manufacturer

Zhenjiang Changsheng Industrial Developing Co Ltd.

Jiangsu

CHINA

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What you should do

Consumers should immediately stop using the recalled mugs and return to Save On Foods for full refund.

For more information, consumers may contact Save-On-Foods by telephone at 1-800-242-9229, Monday through Thursday from 6 a.m. through 8 p.m. or Friday through Sunday from 6 a.m. through 6 p.m. (Pacific Daylight Time), or visit the firm's website: www.saveonfoods.com.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.