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Consumer product recall

Niles® ZR-6 MultiZone Receivers

Starting date:
March 22, 2010
Posting date:
March 22, 2010
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Product Safety, Flammability Hazard
Audience:
General Public
Identification number:
RA-500002254

Affected products

Niles® ZR-6 MultiZone Receivers

Product description

This recall involves Niles® ZR-6 MultiZone Receivers. The receivers are black with a blue LCD display on the right side and the Niles logo in white on the front center. The model number "R-6" appears on the lower left side of the front panel.

The software version is shown on the LCD display if the ZR-6 is turned off and then back on using the front panel power button.

This recall does not include software version higher than 3.26.

Hazard identified

A failure in the receiver's internal components can cause connected loudspeakers to overheat and cause a fire, posing a fire hazard to consumers.

Three incidents of loudspeakers overheating have been reported with no reported injuries.

Health Canada has not received any reports of incidents or injuries related to the use of these receivers.

Number sold

Approximately 218 of the recalled products were sold by Audio/Video/Home Theater Custom Installation Professionals in Canada.

Time period sold

The recalled products were sold from September 2008 to 2010.

Place of origin

Manufactured in China.

Companies

Manufacturer
Niles Audio Corporation
Miami
Florida
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled receivers and contact Niles Audio for a free repair kit. The repair kit includes a software update for the receivers. Niles is directly contacting consumers who purchased the recalled receivers.

For more information, Consumers may contact Niles Audio at 1-800-667-3991 between 9AM and 6PM ET, Monday through Friday, or visit the firm's Website, or email ZR6Info@nilesaudio.com or by mail at:

Niles Audio Corporation
Attn: ZR-6 Recall,
12331 SW 130 ST,
Miami, FL 33186

Consumers may also view the recall notice on the [NJS_FILE:2659ba92-a47a-4cae-bd1a-66c65470d2b3:823d5cd9-2f85-49e0-8633-8d26c771ea4a].