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Nikon Model EN-EL 15 Rechargeable Lithium-ion Battery Pack
- Starting date:
- July 11, 2012
- Posting date:
- July 11, 2012
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Sports/Fitness
- Source of recall:
- Health Canada
- Audience:
- General Public (GP)
- Identification number:
- RA-14982
Joint Recall with Nikon, Health Canada, and the United States Consumer Product Safety Commission (US CPSC)
Affected products
Nikon Model EN-EL 15 Rechargeable Lithium-ion Battery Pack
Product description
This recall involves the Nikon Model EN-EL 15 rechargeable lithium-ion battery pack provided with Nikon D800 and D7000 digital-SLR cameras.
The battery pack's model number "EN-EL 15" and "7.0V 1900mAH 14Wh" are printed on the back of the battery pack. Only EN-EL 15 battery packs beginning with 201 in which the ninth digit of the 14 digit lot number is an "E" or an "F" are being recalled for replacement (i.e., 201XXXXXEXXXXX and 201XXXXXFXXXXX).
Hazard identified
The battery packs can short circuit, causing them to overheat and melt, posing a burn hazard to consumers.
Nikon has received seven reports of incidents outside of Canada and the United States with the recalled battery packs overheating. No injuries have been reported.
Neither Nikon Canada Inc., nor Health Canada have received any reports of incidents or injuries to Canadians related to the use of these battery packs.
Number sold
Approximately 1,068 units of the affected batteries were sold in Canada, and approximately 5,100 units of the affected batteries were sold in the United States at camera, office supply and mass merchandise stores, in catalogs and various websites.
Time period sold
The recalled products were sold from February 2012 to March 2012 in Canada and from March 2012 to April 2012 in the United States.
Place of origin
Manufactured in Japan/China.
Companies
- Manufacturer
-
Nikon Corporation
- Importer
-
Nikon Canada Inc.
Mississauga
Ontario
CANADA
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using the affected Nikon Model EN-EL 15 rechargeable lithium-ion battery pack, remove it from the battery compartment of the camera and contact Nikon for a free replacement battery pack.
Consumers may contact Nikon Canada Inc. at 1-877-534-9910 between 8:45am and 4:45pm ET Monday through Friday, by email at serviceadvisory@nikon.ca or visit the firm's website.
Consumers may view the release by the US CPSC on the Commission's website.