Health product recall

NaviCare Nurse Call (2019-08-15)

Starting date:
August 15, 2019
Posting date:
October 25, 2019
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-71349



Last updated: 2019-10-25

Affected Products

NaviCare Nurse Call

Reason

There is a design error within the NaviCare Nurse Call (NNC) software code, which has the potential to create a scenario where the caregiver may experience a delay in the annunciation of a call.

Affected products

NaviCare Nurse Call

Lot or serial number

Software versions below 3.7.10.

Model or catalog number

Version 3.7.100

Companies
Manufacturer

HILL-ROM, Inc.

1225 Crescent Green Drive, Suite 300

Cary

27518-8119

North Carolina

UNITED STATES