NaviCare Nurse Call (2019-08-15)
- Starting date:
- August 15, 2019
- Posting date:
- October 25, 2019
- Type of communication:
- Medical Device Recall
- Subcategory:
- Medical Device
- Hazard classification:
- Type II
- Source of recall:
- Health Canada
- Issue:
- Medical Devices
- Audience:
- General Public, Healthcare Professionals, Hospitals
- Identification number:
- RA-71349
Last updated: 2019-10-25
Affected Products
NaviCare Nurse Call
Reason
There is a design error within the NaviCare Nurse Call (NNC) software code, which has the potential to create a scenario where the caregiver may experience a delay in the annunciation of a call.
Affected products
NaviCare Nurse Call
Lot or serial number
Software versions below 3.7.10.
Model or catalog number
Version 3.7.100
Companies
- Manufacturer
-
HILL-ROM, Inc.
1225 Crescent Green Drive, Suite 300
Cary
27518-8119
North Carolina
UNITED STATES