Consumer product recall

Nature's Variety recalls Instinct® Raw Chicken Formula for Dogs

Starting date:
August 25, 2015
Posting date:
August 25, 2015
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Microbial Hazard
General Public
Identification number:

Affected products

Instinct® Raw Chicken Formula for Dogs with a "Best By" date of 04/27/16

Product description

This recall involves Nature’s Variety Instinct® Raw Chicken Formula Frozen Diets in the following packages:

Product information:
UPC Product Best By
769949611431 Instinct Raw Chicken Formula Bites for Dogs 1.8 kg (4 lbs.) 04/27/16
769949611486 Instinct Raw Chicken Formula Patties for Dogs 2.7 kg (6 lbs.) 04/27/16

The Best By date is located on the back of the package below the seal.

Hazard identified

A manufacturer in the United States, Nature’s Variety, has recalled a batch of its raw chicken formula for dogs due to possible contamination with Salmonella.

Pets such as dogs and cats, and their food can carry Salmonella bacteria. People can get infected with the bacteria from handling pets, pet food or feces. Symptoms of salmonellosis often include:

  • sudden onset of fever
  • headache
  • stomach cramps
  • diarrhea
  • vomiting

For more information on the risks of Salmonella infection, please see the Public Health Agency of Canada's fact sheet.

Neither Health Canada nor Nature’s Variety has received any consumer reports of illnesses related to the recalled pet food products.

Number sold

Approximately 474 bags of recalled chicken formula for dogs were sold in Canada.

Time period sold

The recalled pet food products were sold from April 28, 2015 to July 27, 2015.

Place of origin

Manufactured in the United States.



Nature’s Variety

Saint Louis




Freedom Pet Supplies Inc.





Maddies Natural Pet Products


British Columbia


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What you should do

Consumers should immediately stop using the product and return it to the retailer in its original packaging or with proof of purchase for a full refund or exchange.

Consumers are advised to always wash hands thoroughly with soap and water after feeding, handling or cleaning up after pets.  Clean surfaces that come into contact with pet food or ill pets.

For more information, consumers may contact Nature’s Variety at 1-888-519-7387, 8 AM to 7 PM CST 7 days a week, or by email

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.