Multi-Purpose Kids’ Bike Helmets recalled due to risk of head injury
Brand(s)
Summary
Immediately stop using the recalled products, safely dispose of them in such a way that its cannot be used again and contact Chau River Sports Outdoors for a refund.
Affected products
This recall involves kids’ bike helmets in size small, fitting a head circumference of about 18-1/2 to 20-1/2 inches. The helmets have a black plastic knob at the back of the helmet for adjusting the fit. The model KY-E008 is printed on a white label on the inside of the helmet.
Issue
The helmets can fail to protect the child’s head in the event of a crash, posing a risk of head injury.
As of July 2, 2024, the company has received no reports of incidents or injuries in Canada.
What you should do
Consumers should immediately stop using the recalled Multi-Purpose Kids’ Bike Helmets, safely dispose of it and contact Chau River Sports Outdoors for a refund. To receive a refund, consumers must cut off the helmet straps and take pictures as proof destruction. Send the pictures to Chau River Sports Outdoors by email at lexi_kuyou@163.com.
For more information, consumers can contact Chau River Sports Outdoors by email at lexi_kuyou@163.com or use consumer support via “Support Center” page on Temu’s official website. The 24-hour consumer support services are available in both English and French.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 19 units of the affected products were sold in Canada.
Time Period Sold
The affected products were sold from June 2023 to February 2024.
Place of Origin
Manufactured in China
Details
Importer
Chau River Sports Outdoors
Guangdong Province
China
Manufacturer
Dongguan Kuyou Helmet Co., Ltd.
Guangdong Province
China
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