Consumer product recall

Mugshare 16oz Bamboo Fiber Cup recalled due to burn hazard

Starting date:
January 7, 2020
Posting date:
January 7, 2020
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Burn Hazard
General Public
Identification number:

Last updated: 2020-01-07


  • Product:
    16oz Bamboo Fiber Cup
  • Issue:
    The cups may crack or break, posing a burn hazard.
  • What to do:
    Immediately stop using the affected cups and return them to any participating locations for a refund or dispose of them.

Affected products

16oz Bamboo Fiber Cup

Product description

This recall involves 16oz bamboo fiber cup. The black mug comes with teal coloured lids and can be identified by the model number  CJ5001. It is made of 60% bamboo fibre, 20% cornstarch, 20% melamine. It has the following warning statements written on it:

  • "Caution Contents Hot" written on the lid; and
  • "Do not microwave, Dishwasher safe" written on the base of mug.

Hazard identified

The affected cups may crack or break, posing a burn hazard to consumers. 

As of January 7, 2020, the company has received one report of a minor burn injury in Canada.

Number sold

Approximately 7,830 units of the affected products were sold exclusively in Vancouver, Canada.

Time period sold

The affected products were sold from March to November, 2019.

Place of origin

Manufactured in China.





British Columbia



Anhui Greensun Biotech Product Co. Ltd.



Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the affected cups and either return the cups to any participating locations for a refund or dispose of the product. 

For more information, consumers may contact the company by email. A list of participating locations that carried the cup can be found on the company website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.