Consumer product recall

Monoprice Category 6 Ethernet Bulk CMR Communications Cable recalled due to Fire Hazard

Starting date:
September 16, 2020
Posting date:
September 16, 2020
Type of communication:
Consumer Product Recall
Subcategory:
Electronics
Source of recall:
Health Canada
Issue:
Fire Hazard
Audience:
General Public
Identification number:
RA-73933

Last updated: 2020-09-16

Summary

  • Product: Monoprice Category 6 Ethernet Bulk CMR Communications Cable.
  • Issue: The communications cable does not meet the flammability requirements of the safety standard, which may cause an increased risk of fire spread.
  • What to do: Consumers should contact Monoprice to schedule a free installation visit to inspect and replace the cable.

Affected products

Monoprice Category 6 Ethernet Bulk CMR Communications Cable

Product description

The recall involves the Monoprice Category 6 Ethernet Bulk CMR Communications Cable. The cables come in a variety of colours (yellow, white, blue, black, red, orange, gray and pink) and in various spool lengths (76.2 metres (250 feet), 152.4 metres (500 feet), 304.8 metres (1000 feet)).

The cable has the (UL) E467139 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT, (UL) E333346 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT or (UL) E339722 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT printed on the cable jacket surface.

The following part numbers and UPC codes are included in the recall:
Part No.  UPC
14768 889028028483
13675 889028017234
8108 844660081081
8105 844660081050
8597 844660085973
13674 889028017227
8103 844660081036
8102 844660081029
14771 889028028513
14770 889028028506
14767 889028028476
13676 889028017241
14772 889028028520

 

Hazard identified

The CMR communications cable does not meet the flammability requirements of the UL 1666 safety standard, posing a potential fire spread hazard.

As of September 9, 2020, the company has received no reports of incidents or injuries in Canada. 

Number sold

The company reported that 65 units of the affected product were sold in Canada. 

Time period sold

The affected products were sold from March, 2019 to February, 2020.

Place of origin

Manufactured in China

Companies

Distributor
Monoprice Inc.
Brea
California
UNITED STATES
Manufacturer
Dongguan Taifeng Electronic Co Ltd
Shijie Town
Dongguan, Guangdong
CHINA
Manufacturer
Prime Wire & Cable
City of Industry
California
UNITED STATES

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What you should do

Consumers should contact Monoprice to schedule a free installation visit to inspect and replace the cable at no charge. Monoprice will also provide a full refund for any unused product.

For more information consumers call Monoprice toll-free at 1-844-500-7656 from 6 a.m. to 3 p.m. PT Monday through Friday, email or online.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.