Mohawk Industries, Inc. recalls Altitude Shag Gold Rug
- Starting date:
- November 19, 2014
- Posting date:
- November 19, 2014
- Type of communication:
- Consumer Product Recall
- Household Items
- Source of recall:
- Health Canada
- Flammability Hazard
- General Public
- Identification number:
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Mohawk Industries, Inc.
Altitude Shag Gold Rug
|1000795159||4'11" x 7'||Very soft Micro Polyester shag||394455||086093394455|
|1000796531||2' x 3'||Very soft Micro Polyester shag||420697||086093420697|
|1000795232||7' x 10'||Very soft Micro Polyester shag||420727||086093420727|
Mohawk Industries, Inc. has recently become aware that the rugs do not meet federal flammability standard for large rugs and do not have the required flammability label for small rugs.
Neither Health Canada nor Mohawk Industries, Inc. has received any reports of consumer incidents or injuries related to the use of the product.
Approximately 2,888 recalled rugs were sold in Canada and approximately 101,000 in the United States exclusively sold at The Home Depot stores and online.
Time period sold
The recalled rugs were sold from February 2014 to September 2014 in Canada and the United States.
Place of origin
Manufactured in India.
Riviera Home Furnishings Pvt. Ltd.
Mohawk Industries, Inc.
What you should do
Consumers should stop using the recalled rugs and contact Mohawk to receive a refund for the 4'11" x 7' and 7' x 10' rugs. Consumers who purchased the 2' x 3' rug should contact Mohawk to receive a warning label to be affixed to the backside of the rug.
Contact Mohawk Industries by telephone at 1-877-737-8343 from 8:00 a.m. to 5:00 p.m. Monday through Friday, or online at Mohawk's website and click on “Safety Recall” in the “Customer Care” section at the bottom of the page.
Consumer may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.