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Consumer product recall

Mohawk Industries, Inc. recalls Altitude Shag Gold Rug

Starting date:
November 19, 2014
Posting date:
November 19, 2014
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Flammability Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Mohawk Industries, Inc.

Affected products

Altitude Shag Gold Rug

Product description

The recall involves the following Altitude Shag Gold Rugs:
SKU Description Features Model Number UPC
1000795159 4'11" x 7' Very soft Micro Polyester shag 394455 086093394455
1000796531 2' x 3' Very soft Micro Polyester shag 420697 086093420697
1000795232 7' x 10' Very soft Micro Polyester shag 420727 086093420727


Hazard identified

Mohawk Industries, Inc. has recently become aware that the rugs do not meet federal flammability standard for large rugs and do not have the required flammability label for small rugs.

Neither Health Canada nor Mohawk Industries, Inc. has received any reports of consumer incidents or injuries related to the use of the product.

Number sold

Approximately 2,888 recalled rugs were sold in Canada and approximately 101,000 in the United States exclusively sold at The Home Depot stores and online.

Time period sold

The recalled rugs were sold from February 2014 to September 2014 in Canada and the United States.

Place of origin

Manufactured in India.


Riviera Home Furnishings Pvt. Ltd.
Mohawk Industries, Inc.

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should stop using the recalled rugs and contact Mohawk to receive a refund for the 4'11" x 7' and 7' x 10' rugs.  Consumers who purchased the 2' x 3' rug should contact Mohawk to receive a warning label to be affixed to the backside of the rug.

Contact Mohawk Industries by telephone at 1-877-737-8343 from 8:00 a.m. to 5:00 p.m. Monday through Friday, or online at Mohawk's website and click on “Safety Recall” in the “Customer Care” section at the bottom of the page.

Consumer may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.