Consumer product recall

Miles Industries Ltd. recalls H5 Series Fireplaces

Starting date:
December 20, 2018
Posting date:
December 20, 2018
Type of communication:
Consumer Product Recall
Household Items, Appliances
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Miles Industries Ltd.

Affected products

Valor H5 Series Fireplaces installed with certain 3 or 4 sided fireplace trims.

Product description

This recall involves natural gas and propane H5 Series Fireplace models 1100 and 1150 installed with certain 3 and 4-sided fireplace trim (model numbers 1135, 1140, 1145, 1149 or 1184).

The following fireplace models installed with certain fireplace trims (model numbers 1135, 1140, 1145, 1149 or 1184) are included in this recall:
H5 Series Fireplace Models Serial Numbers
1100 Natural Gas 1100N10000- 1100N12173
1100 Propane Gas 1100P20000- 1100P21132
1150 Natural Gas 1150N10000- 1150N11448
1150 Propane Gas 1150P20000- 1150P20822


Hazard identified

Convective heat (heated air only) can escape from behind the fireplace trim and overheat. While there is no evidence of a fire risk or significant charring, the stream of convective heat could cause possible discoloration of the adjacent wood studs or, over a period of time, charring of the wood behind the trim.

Miles Industries Ltd. has received one report of discoloration in Canada, and no reports of injuries. In the United States, the company has received no reports of charring or discoloration, and no reports of injuries.

Number sold

Approximately 1,864 units of the affected products were sold in Canada, and approximately 976 were sold in the United States.

Time period sold

The recalled fireplaces and fireplace trims were sold in Canada and the United States from June 2014 to March 2018 at various dealers and distributors.

Place of origin

Manufactured in Canada



Miles Industries Ltd.

North Vancouver

British Columbia


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What you should do

Consumers should contact the dealer where the fireplace was purchased to schedule the installation of a left and right bracket in order to prevent any convective air displacement.

For more information, consumers may contact Miles Industries by telephone toll-free at 1-866-420-3360 between 7:00 a.m. and 4:30 p.m. PST Monday through Friday, by e-mail, or online on the H5 Recall Notice.

Consumers may view the release by the US CPSC on the Commission’s website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.