Consumer product recall

Miles Glass Pitcher with Wood Lid recalled due to laceration hazard

Starting date:
March 19, 2020
Posting date:
March 19, 2020
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Laceration Hazard
General Public
Identification number:

Last updated: 2020-03-19


  • Product:
    Miles Glass Pitcher with Wood Lid.
  • Issue:
    The glass handle of the product may break off, posing a laceration hazard.
  • What to do:
    Immediately stop using the recalled product and contact Crate and Barrel for a full refund.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Crate and Barrel.

Affected products

Crate and Barrel - Miles Glass Pitcher with Wood Lid

Product description

This recall involves an 84 oz. glass pitcher with a wooden lid. The product can be identified by the SKU#444-560.

Hazard identified

The glass handle of the product may break off, posing a laceration hazard to users.

As of March 16, 2020 the company has received no reports of incidents in Canada. In the United States, the company has identified 5 occurrences of handle breakage. No injuries have been reported.

Number sold

Approximately 11 units of the affected products were sold in Canada, and 368 were sold in the United States.

Time period sold

The affected products were sold from December 2019 to February 2020.

Place of origin

Manufactured in China



Crate and Barrel





Shanxi Hongyi Glassware Co.,Ltd

Jinzhong City,Shanxi Province


Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the affected product and return it to a Crate and Barrel retail store or contact Crate and Barrel Customer Service for refund instructions.

For more information, consumers may contact Crate and Barrel toll free at 800-451-8217 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday, Saturday - Sunday 8:00 a.m. - 7:00 p.m. CT and a customer service representative will be able to answer questions about the recall. Information is also available online and click on Recalls located at the bottom of the page.

Consumers may view the release by the US CPSC on the Commission's website (US CPSC to provide link).

Note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.